Introduction
Antifragile Technologies FZ LLC, operating as UseGum and located in Dubai, UAE ("UseGum," "we," "us," "our") is committed to protecting your privacy. This Privacy Policy ("Policy") describes how we collect, use, disclose, and protect your Personal Information when you visit our website [usegum.com] ("Website"), use our web analytics service ("Service"), or otherwise interact with us.
What Information Do We Collect?
1. Information You Provide to Us Directly
Account Information: When you sign up for an account with UseGum, we collect your email address, name, company name, and password.
Payment Information: If you purchase a paid subscription, we collect your payment information, such as credit card details, billing address, and other financial information. This data is processed through a secure third-party payment processor and is not stored by UseGum.
Contact Information: When you contact us for support or other inquiries, we may collect your name, email address, phone number, and other contact details you choose to provide.
User Feedback and Surveys: We may collect information you provide when you submit feedback, participate in surveys, or communicate with our support team.
2. Information We Collect Automatically
Usage Data: When you use our Service, we automatically collect information about your interactions with the Website and the Service. This data includes:
- IP address
- Browser type and operating system
- Referring/exit pages
- Date and time stamps
- Pages viewed
- Links clicked
- Features used
- Other interactions with the Service
Device Information: We collect information about the devices you use to access our Website and Service, such as device type, operating system, unique device identifiers, and mobile network information.
Cookies and Similar Technologies: We and our third-party service providers may use cookies, web beacons, pixels, local storage, and other tracking technologies to collect and store information about your usage of our Website and Service. Cookies are small data files that are stored on your device to help us provide and improve the Service.
How Do We Use Your Information?
We use your Personal Information for various purposes, including:
- Provide and Improve Our Service: We use your information to provide and operate our Website and Service, personalize your experience, and respond to your requests and inquiries.
- Analytics and Reporting: We use your information to analyze Website and Service usage, track user trends, gather statistical data, generate reports, and improve the overall performance and functionality of our Website and Service.
- Communication and Marketing: With your consent, we may use your information to communicate with you about UseGum, our Services, special offers, and marketing materials that may be of interest to you.
- Customer Support: We use your information to respond to your questions, requests, and support inquiries, resolve technical issues, and provide customer service.
- Security and Fraud Prevention: We may use your information to detect and prevent fraud, protect our users, and maintain the security and integrity of our Website and Service.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, legal process, or governmental requests, including complying with UAE and international privacy regulations.
Sharing of Personal Information
We may share your Personal Information with third parties for the following purposes:
- Service Providers: We may share your information with third-party service providers who assist us in providing and improving the Service. These providers include companies that provide hosting, data storage, analytics, customer support, marketing automation, payment processing, and other services.
- Business Partners: We may share your information with business partners for marketing or co-promotion purposes.
- Legal Obligations: We may disclose your information to comply with applicable laws, regulations, legal process, or governmental requests, or to enforce our Terms of Service, including the investigation of potential violations.
- Business Transfers: If UseGum is involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, your information may be transferred as part of such a transaction.
Security
UseGum implements industry-standard technical and organizational security measures to protect your Personal Information against accidental loss, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Cookies and Tracking Technologies
Use of Cookies
We and our third-party service providers use cookies and similar tracking technologies (e.g., pixels, web beacons) for several purposes:
- Essential Cookies: These cookies are essential for our Website and Service to function properly. They enable basic features such as user authentication, secure session management, and preferences. These cookies cannot be disabled.
- Performance Cookies: These cookies collect information about how visitors use our Website, helping us to improve its performance and identify which features and pages are most popular. This data is used for statistical purposes and is aggregated and anonymized.
- Functionality Cookies: These cookies enhance the user experience by remembering user preferences and settings, such as language or display options.
- Targeting/Advertising Cookies: We may partner with third-party advertising networks that use cookies to deliver targeted advertisements based on your browsing activity and interests. These networks track your browsing across different websites and collect information to provide personalized advertising.
Managing Your Cookie Preferences
Most web browsers are set to accept cookies by default. You can control your cookie preferences through your browser settings. Please note that blocking some types of cookies may impact your experience on the Website and our ability to provide certain features.
Your Choices
Access and Update Information: You may access and update your account information at any time by logging into your account on our Website.
Marketing Communications: You can opt out of receiving promotional emails from us by following the instructions in those emails or by updating your email preferences in your account settings. You may continue to receive service-related emails from us.
Do Not Track: Our Website does not currently recognize "Do Not Track" signals from your browser.
International Data Transfers
As Antifragile Technologies FZ LLC is located in Dubai, UAE, your Personal Information may be processed and stored in servers located in the UAE and potentially in other countries outside of your country of residence. These countries may have different laws regarding the collection, use, disclosure, and other processing of Personal Information.
By using UseGum's Website or Service, you consent to the potential transfer of your Personal Information to the UAE and potentially other countries outside of your country of residence, as necessary for us to provide and improve our Services in accordance with this Policy.
Children’s Privacy
Our Website and Services are not intended for use by children under the age of 13. We do not knowingly collect Personal Information from children under the age of 13. If you become aware that your child has provided us with Personal Information without your consent, please contact us at [email protected].
Data Retention
We retain your Personal Information for as long as reasonably necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.
Data Subject Rights (GDPR)
If you are located in the European Economic Area (EEA), you may have certain rights under the General Data Protection Regulation (GDPR) with regard to your personal data. You can contact us at [email protected] to exercise any of the following rights:
- Access: Request access to your personal data.
- Rectification: Request correction of inaccurate or incomplete personal data.
- Erasure ("Right to be Forgotten"): Request deletion of your personal data in certain circumstances.
- Restriction of Processing: Request restriction of the processing of your personal data in certain situations.
- Data Portability: Request to receive a copy of your personal data in a structured, commonly used and machine-readable format or request that your data be transmitted directly to another company, where technically feasible.
- Object to Processing: Object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our privacy practices or to comply with new legal obligations. Any changes to our Policy will be posted on the Website. We encourage you to review this Policy periodically to stay informed about our information practices. Your continued use of our Website or Service constitutes your agreement to the updated Policy.
Contact Us
If you have any questions, concerns, or requests related to this Policy, please contact us at: